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Kensington mouse driver update3/17/2023 ![]() Drivers for this product can be downloaded from this location: Click on 'Uninstall' then reinstall the drivers again for the device. Look for the uninstall option on the menu. ![]() If either of these marks appear we will need to uninstall the device entirely and allow it to be re-discovered by the system. Look for exclamation or question marks to the left of it (exclamation or question marks are red or yellow in color). For example, if you have a Kensington PS/2-style mouse, it appears in the Mouse category. Look for the description of the attached trackball. Start \ Control Panel \ Performance and Maintenance \ System \ Hardware \ Device Manager ![]() If using a Windows based system, check the Device Manager for conflicts from the following path: ![]() Does the device work on this other computer?ĭetermine whether the trackball is connected properly to the USB port or the PS/2 port of the computer (remember to plug the Kensington trackball directly to the computer's port, do not connect through a hub). If none of the red LEDs are lit, or if the trackball is not recognized by your computer system, there are several actions you can take.ĭoes the device work on a different port? Are the red LEDs lighting up or is the device getting no power whatsoever? If no power, does the device work properly on a different USB port? If not, try the device on a different computer if one is available. My Expert Mouse 7 Trackball is not working. ![]()
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